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August 20, 1999

Concept to develop and host
Oracle-based Preventative Maintenance program
to track and control J.H. Ryder Machinery's extensive and growing lift truck maintenance division

Mississauga, ON - August 20, 1999 - Concept Management Services Inc. (Concept) today announced that it was chosen to develop a comprehensive preventative maintenance system for J.H. Ryder Machinery Limited. This system is to replace an existing legacy program that has been used for a number of years but requires some major rework to adapt to Ryder's growing maintenance division consisting of thousands of trucks as well as Y2K compliancy work.

The new Oracle-based program will be easy to use but fully featured to accommodate the basic work-order creation and tracking requirements of all of Ryder's branch administrators yet will be sophisticated enough to provide informative and powerful reports and graphs for all levels of management enabling them to analyze work-order completion, profitability, labour utilization and labour balancing.

As part of the overall service, Concept will host the Oracle server at its Mississauga data center and provide on-going helpdesk support for Ryder's 15 branches throughout Ontario and Quebec.

About J.H. Ryder Machinery Limited:

J.H. Ryder Machinery Limited is one of Canada's largest forklift dealership, which operates 15 full-service branches, using cutting-edge information technology to manage inventory and the largest service van fleet in the industry. Ryder currently carries industry-leading brands that have distinguished themselves for their value, service, reliability and efficiency - brands like Clark, Crown, Cushman, Daewoo, Nissan and Sellick. Everything Ryder sells is backed up by the largest mobile service fleet in the industry, staffed by factory-trained mechanics and equipped with the latest repair and diagnostic tools. With the new 100,000 square foot facility, Ryder has one of the best material handling service facilities in North America. More information can be obtained at www.jhryder.com.

About CMSI:

Concept offers a full range of IBM and Unisys managed outsourcing services as well as a host of enterprise IT solutions. For more information and evaluations, call us now at 1-800-561-5852, fax us at 716-884-8440 or 905-542-0335 or simply e-mail us at info@conceptcomputer.com.

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