Product Design

Finance Management

As the backbone of your business solution, DealershipDynamics helps you efficiently manage your general ledger, payables, receivables, inventory, analytical accounting, fixed assets, and cash flow as well as perform bank reconciliations and collections. In an ever more competitive and changing business world, small and mid-size organizations need a financial management solution provided by DealershipDynamics that can adapt and be expanded beyond simple core functionality and integrated with other applications and data stores of information.

DealershipDynamics has powerful financial features and functionality. Easily access the business information you need to spot trends and gain insight into all of your business activities. Capitalize on your knowledge of how your business works by discovering opportunities, which otherwise might have been difficult to identify. You can examine individual transactions and information about particular events quickly and easily. You can drill down on-the-fly to investigate a specific amount on any transaction, or you can use highly specific filtering criteria to find exactly the information you need.

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Business Management

DealershipDynamics was designed specifically to focus on the Sales, Service, Rental, Parts, Warehousing, Planned Maintenance and Training department activity in any material handling dealership. Generate business-critical information that helps you view and assess individual or entire business unit operations. Improve workflows and productivity, as you more effectively handle large amounts of information enabling quicker and more informed decisions.

Examine margins on parts or report on dead stock. Check on equipment location or review rental equipment utilization. Choose OEM, cross-referenced or alternative parts to create a quote and convert them to orders. Configure and quote new or used equipment using OEM specifications complete with photos and trade-in options. Dramatically increase operational efficiencies and improve profitability.

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Management Essentials

Deliver meaningful insight across your organization with powerful Business Intelligence and Reporting capabilities offered in DealershipDynamics. With access to real-time data, management can make informed decisions by analyzing a 360-degree view of their business performance through graphical displays, a large number of pre-configured standard reports or by simply creating your own customized reports.

Tight integration with Microsoft Office products allows you to easily export any data to Excel for further analysis and manipulation. Make informed decisions so you can grow your dealership business with intelligence and confidence.

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Customer Care

When it comes to customer relationship management, communication is crucial. Equip your team to efficiently manage contacts, opportunities, and campaigns while building customer relationships that help drive sales and encourage loyalty. DealershipDynamics can help you focus your energy on profitable prospects and customers by taking advantage of connected information and processes and rich integration with Microsoft Office.

To further augment team and customer communication, DealershipDynamics takes advantage of business notification emails that are automatically sent to key recipients upon a particular transaction status or threshold being reached.

Empower your customers while reducing user workload by providing online web portal access to real-time data to securely generate relevant reports, view or request information. Allowing customers to print reports, view specified data or request a service at their convenience provides for a seamless and an improved customer experience.

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Team Collaboration

DealershipDynamics is the all-in-one enterprise resource planning software solution for your entire business. What about your front-office software requirements? Concept has the bases covered by offering a number of hosted, “a la Carte” industry-leading solutions along with DealershipDynamics.

These solutions include Microsoft CRM 4.0, Office 2007, Exchange 2007, Sharepoint 2007, Live Meeting and Blackberry Enterprise Server. Businesses of all sizes need these solutions to help them get their work done faster and smarter. But the cost of licensing, upgrading and managing these products can be prohibitive – especially for smaller to mid-size businesses. Concept offers these products at very manageable pay-per-user monthly rates. Always get the latest Office product and only pay for as many – or as few – licenses you need.

Another “a la Carte” option is the KwikTag Document Management and Archiving solution. Integrated into DealershipDynamics, easily attach, scan and archive completed work orders to any sale or service transaction. By the click of a button, retrieve all related documents from the sale or service transaction to view, print or email it. No more looking through boxes of archived documents! It is said that strong team collaboration and organization achieves healthier business growth.

When combined, our complete dealership solution is taken to another level and truly attaches people, process and paper. It provides the ultimate in solution integration, cost effectiveness and efficient communication and productivity throughout your organization. There are no other companies offering such a comprehensive dealership business solution in the market today!

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