Network & Security Monitoring

You don't need to be reminded that your network infrastructure is becoming increasingly complex, nor that it is indispensable to your operations. You also know that the economic impacts of network downtime are measured in lost revenue, lost productivity, and reduced customer service. You are aware that the most reliable method of reducing the impact of network failure and increased security is around-the-clock monitoring and support, but you may be in no position to supply this all-encompassing service in-house. This is where Concept's managed services for Network Operations and Security Management can provide the answer. Concept's cost-effective network services help you to control costs and free internal resources to focus on strategic issues.

We offer three flexible levels of managed services for Networking and Security. These are:

Level One Service

• 24 x 7 network monitoring service
• Automatic event notification via pager or e-mail
• Online web-based tools, monthly reports

Level Two Service

This includes all Level One offerings, plus:

• 24 x 7 access to Concept Helpdesk
• Automatic event notification via pager, e-mail, telephone, or voice mail
• On-line web-based reporting tools for all activities, including monthly summaries

Level Three Service

This includes all Level One & Two offerings, plus:

• Diagnostic services from expert technicians
• Syslog data warehousing
• Syslog data web-based reporting
• Syslog data alerting
• Device change management

Call Concept today and let us work with you to identify the network and security monitoring solution best suited to your business that meets both your requirements and your budget. Contact us now at 1-800-561-5852 or email us at info@conceptcomputer.com.